Driver App Policy

📍 Permission & Data Disclosure – Ryno Driver (Android Version)

The Ryno Driver app requires access to your location, phone number, name, and other personal data to function properly as part of our delivery platform.


🔎 What Data We Collect

When you use the Ryno Driver app, we collect and store the following:

  • Precise location data (even when the app is in the background)
  • Your name
  • Your phone number
  • Device information (such as OS version and device model)
  • Delivery activity and session info


🚚 Why We Need This Data

We collect this information so that we can:

  • Match you with delivery requests in your area
  • Provide real-time tracking to customers during deliveries
  • Allow customers to contact you directly if needed
  • Verify your identity and ensure delivery safety
  • Monitor delivery status and optimize route planning

Your data enables a smooth and trusted delivery experience for everyone — customers expect to see their driver on the way and know who’s delivering their order.


📱 Background Location Access ("Allow All the Time")

Android will prompt you to grant "Allow all the time" location permission. This is necessary for:

  • Continuous GPS tracking while you're on shift
  • Enabling customers to track their order even when the app isn't open on your screen
  • Dispatching deliveries based on real-time driver availability


🛑 What Happens If You Deny These Permissions

You can deny these permissions, but:

  • You won’t be able to accept or complete deliveries
  • The app will not function as intended
  • Your account may be restricted from use until permissions are granted

We do not collect your location or personal data when you're logged out or marked unavailable.


🔐 Your Privacy & Data Protection

We take your privacy seriously:

  • All personal and location data is stored securely
  • Your information is used only for operational purposes
  • We do not sell your data to any third parties
  • Access is restricted to authorized personnel within the company


✅ By tapping "Agree", you consent to:

  • Ryno Driver collecting and using your personal and location data
  • Continuous location tracking while you are logged in
  • Contacting you via your phone number when needed for delivery
  • The terms outlined in our [Privacy Policy] and [Terms of Use]